First impressions are critical. In meetings, interviews, or negotiations, knowing how to build rapport quickly is essential. This course presents proven strategies to help you make every initial interaction count. You will learn effective body language, confident vocal cues for in-person and phone conversations, and strong opening lines to start engaging discussions. The course also provides practical tips to transform small talk into meaningful and memorable conversations.

Objectives

Cite some shortcuts to a great first impression.

Define a thin slice.

Summarize what people who meet you for the first time are trying to determine about you.

Explain the importance of the perfect handshake.

Recall the characteristics of an excellent opening line.

Describe ways to become a better conversationalist.