Useful AI prompting is less about magic phrases and more about defining the task, context and success criteria. This proposed course gives professionals a systematic approach to working with language models.

Explore prompt patterns for summarisation, drafting, classification and analysis while considering verification, privacy and bias. Build repeatable processes that can be revised as tools evolve.

Proposed course topics

• Clarify tasks, audiences, constraints and required output formats.
• Use examples and structured instructions to reduce ambiguity.
• Break complex requests into manageable steps and review points.
• Compare prompt variants against explicit quality criteria.
• Recognise hallucinations, missing evidence and unreliable citations.
• Document reusable prompts and safe information-handling practices.

Putting the skills into practice

Create a reusable prompt template for evaluating a business brief, including expected sections, evidence requirements and an independent review checklist.

Who this course is for

Consultants, analysts, researchers, educators, administrators and professionals who use generative AI regularly.